Have you booked your date to visit us yet? If you have not, you should check out this fair for WorldCard members!
Frequently Asked Questions
How do I redeem my “Free 1” room?
After you have booked your room via SMS with points, you can redeem your “Free 1” room via sms, online or onsite.
Can I redeem my “Free 1” room on the same date as my booking?
No. Only back-to-back or different date booking is allowed. Also this fair is only applicable for low season.
How do I know that my “Free 1” room has been confirmed?
Under the GP column, it will appear as “0” once your free room booking has been confirmed.
Are the rooms under this fair available on weekends?
It depends on the seasonal chart. This fair is applicable for low and shoulder season only.
Are WorldCard Points allowed for room booking in this fair?
Yes, of course. *Applicable for First World Hotel standard rooms.
Can I pay via cash or credit card?
No. Only via Genting Points (GP) or WorldCard Points (WP).
How do I know my Genting Points (GP)?
As a member, your GP balance will appear in the system once you log in with your 10 digit GWC number on the booking page.
If there was an error with the booking, how do I make changes?
Once confirmed, no cancellation or amendments are allowed. You will also not receive any refunds via points if you cancel your booking.